| It’s
easy to dream up qualifications & work experience
that you think will bolster your CV. But, the repercussions
of faking facts can be professionally devastating.
You learnt early in life that lying was bad. Despite
such early conditioning, adulthood has probably taught
you to see things in slightly greyer tones. In a resume,
everyone wants to present his or her experience in the
most attractive light possible, but information can’t
be fiction. Whether you’re exaggerating job accomplishments
or creating complete fabrications, lying is simply a
bad idea. It might be one of the dumbest and most damaging
things you could do in your career, but, surprisingly,
a lot of people do it. According to the Society of Human
Resource Managers, more than 53% of all job applicants
lie to some extent on their resumes.
Recently a national daily reported that TCS had fired
some employees for faking their CVs and also filed police
complaints against head hunting agencies that helped
such applicants.“This trend is seen across sectors
but is more rampant in technology companies (IT and
ITeS) as they are always on a hiring spree and pressures
to ramp up lead to compromises on the quality front,”
says Ravi Sharma, who works with a global executive
search firm.
Tragically, those who don’t lie on their resumes
stand to lose jobs to those who do. That’s where
most candidates go wrong and are tempted to give in
to peer pressure or exploitation at the hands of a head-hunter.
In times of temptation, it is important to remember
that it is what you do with the document, rather than
what the document can do for you. A resume is only a
marketing tool.
Aside from any moral or ethical implications, chances
are that you will get caught when you lie.
Here’s how:
Your current employer can easily call your previous
employers. It may be just to get information for transferring
your provident fund, but if you have lied about your
previous job profile or work experience, you’ll
get busted.
Even though you’re changing jobs, you’re
probably not changing industries. Companies in the same
industry often have common forums. Employers often belong
to the same professional associations or have common
networks. An offhand mention that you were the sales
executive, not the sales manager, and you’ll be
cleaning out your desk.
If you lied about your degree, your company may check
your college’s alumni list. Or someone at the
new company will really be an alumnus and you’ll
get busted.
If you think you are really creative and can invent
previous experiences or employers, modern day information
networks, investigation firms, reference checks make
humiliating you quick, easy, and cost effective.
“My friend got away with it,
so can I,” is usually the starting point when
candidates begin thinking of tampering with their resumes,
says Ravdeep Manchanda, a recruitment manager with a
leading BPO, which hires candidates for telephone sales
and customer service. The only way a ‘fake’
can get through any hiring process is if the process
fails.
The demand-supply equation in the ITeS and IT sectors
has resulted in companies relying heavily on recruitment
consultants. These consultants stand to earn anywhere
between Rs 4,000 for placing a front line associate
in a call centre to over Rs 50,000 for an executive
with five to eight years of experience.
“We usually conduct telephonic interviews for
call centre associates and hiring candidates is quite
tough as the numbers required are large and there are
pressures to ramp up from the client. We were shocked
to learn that some consultants were actually providing
scripts and FAQ guides to candidates to crack these
telephonic rounds,” says Ruchika Malhotra, a telephone
recruiter with a US-based BPO, which operates call centres
in India. The recruitment firms have their counter ready
and claim that it is hypocritical for a prospective
employer to insist on applicants being entirely honest
while they regularly conceal relevant job details.
The prospective candidates are sandwiched between the
companies need to hire candidates in large numbers and
the malicious intentions of recruitment consultants
to make the most of this situation.
“There’s nothing wrong with putting the
best possible shine on your actual experience, but fabrications
will eventually come back to haunt you. It’s stupid
really. It just depends on how much a company wants
to spend on checking backgrounds. Most people get by
because companies don’t look that hard. It’s
more common than you would think,” says Malancha
Barua, a senior HR manager with a transaction processing
BPO. There are a lot of “little white lies”
on resumes and applications. A whole lot have to do
with reasons for dismissal and covering up gaps in employment.
Most large companies use a third-party to do background
checks. Most do degree confirmations and employment
checks. Minor things are usually overlooked. For example,
some employers will choose to overlook a lie about possessing
advanced computer skills as long as that does not become
a handicap in your job; but a fake degree or phoney
job history will definitely get you busted.
In this maze what should a candidate ideally be doing?
Are there any alternate ways of polishing one’s
resume while remaining truthful?
Here’s how:
Go for certified professionals and pay well. Don’t
go for manpower consultants or head-hunters who
believe that ‘fool proof’ is spelled
‘full proof’.
Avoid consultants and recruiters who promise a job
without multiple interview rounds. Ad campaigns like
“Get a job offer instantly, only one HR round”
are very common. Tread with caution when you see such
offers being doled out.

Don’t sign any documents without reading them
thoroughly; some manpower consultants may even fake
the written assessments on your behalf in order to
get you the offer letter. The short-term approach
may land you in big trouble later.

Don’t rely just on recruiters and ad responses
as your primary job-search strategy. Use networks
and referrals to make contacts at your target companies.
Do more than the typical ‘job applicant’
and take some initiative, it will surely get you noticed.

Have confidence in your actual credentials. Most people
who lack confidence feel that their perceived shortcoming
is screamingly obvious to everyone, because they themselves
are so focused on it. Usually it’s not that
noticeable or is a small blip. Lead with your strengths
and be ready to discuss why you don’t have a
degree or a skill, if asked.

Be sure your resume focuses on what you have accomplished
and what you’re capable of doing. The verbiage
that you use could make a huge difference. Focus on
accomplishments. “Supervised 10 people on a
project that finished three weeks before deadline
and saved a large amount for the company” sounds
a lot better than saying “I was leading a team
of 10 employees”.

In a job, you do not have ‘duties’. You
have ‘responsibilities’ and ‘accomplishments’.
Anyway, no hiring manager cares about what you were
supposed to do. They want to know what you contributed.
So make sure to highlight your value and contribution
to the organisation.

Personal interests can indicate a skill or area of
knowledge that is related to the goal, such as photography
for someone in public relations, or carpentry and
woodworking for someone in construction management.
This section can show well-roundedness, good physical
health, or knowledge of a subject related to the goal.
It can also create common ground or spark conversation
in an interview. If you have been published in any
trade magazines, it can establish you as a subject
matter expert in your domain.

If you have any education or work experience, you
can present these in a way that employer’s will
find attractive, without having to fabricate anything.
You could list educational qualifications, i.e., degrees
first, followed by certificates and advanced training.
Set degrees apart so they are easily seen. Put in
boldface whatever will be most impressive. Don’t
include any details about college except your major
and distinctions or awards you have won, unless you
are still in college or just recently graduated. List
selected course work if it will help convince the
reader of your qualifications for the job.
Lying on your resume can come back to haunt you —
sometimes even many years down the road. Don’t fall
into that trap. Instead, reduce the issue by being creative
about marketing yourself and don’t let perceived
obstacles stall your search. So cheers to all those honest
people out there who are sticking to facts and demonstrate
integrity when it comes to applying for jobs. |